Albert AI Mobile Application

Last Updated: December 8, 2025

1. Introduction

Welcome to Albert AI. This Privacy Policy explains how SaasFactory LLC (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you use our Albert AI mobile application (the “App”).

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

2. Information We Collect

2.1 Personal Data

We may collect personally identifiable information that you voluntarily provide when registering for the App or contacting us, including:

• Name and email address
• Username and password
• Contact preferences
• Profile information

2.2 Device and Usage Data

We automatically collect certain information when you use the App, including:

• Device type, model, and operating system version
• Unique device identifiers
• IP address and browser type
• Mobile network information
• Time zone setting
• App usage patterns and interactions
• Crash reports and performance data

2.3 Camera and Image Data

Our App uses your device’s camera to scan mathematical problems. The images captured are processed using our OCR (Optical Character Recognition) and AI technology. We collect:

• Mathematical problems and equations you scan
• Images processed for problem recognition
• Solutions generated by our AI system

2.4 Learning Analytics

To improve your learning experience, we track:

• Types of mathematical problems solved
• Frequency of app usage
• Progress and performance metrics
• Preferred learning methods
• Problem categories accessed

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our Service
• To process mathematical problems and deliver solutions
• To personalize your learning experience
• To improve our AI algorithms and OCR technology
• To communicate with you about updates and features
• To respond to your inquiries and support requests
• To monitor and analyze usage patterns
• To detect and prevent fraud and technical issues
• To comply with legal obligations
• To enforce our Terms and Conditions

4. Data Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with third-party vendors who perform services on our behalf, including:

• Cloud hosting providers (AWS, Google Cloud)
• Analytics services
• Payment processors (Apple App Store, Google Play Store)
• Customer support tools
• AI processing services

4.2 Legal Requirements

We may disclose your information when required by law, to respond to legal process, to protect our rights and property, to investigate fraud or security issues, and to protect the safety of our users or the public.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

4.4 Aggregated Data

We may share anonymized, aggregated data that cannot reasonably be used to identify you for research, analysis, and service improvement purposes.

Important: We do not sell your personal information to third parties.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Specifically:

• Account information: Retained while your account is active
• Scanned images: May be deleted after processing or retained for AI training (anonymized)
• Usage data: Typically retained for 24 months
• Legal and compliance records: Retained as required by law

You may request deletion of your data at any time by contacting us or using the in-app account deletion feature.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure authentication mechanisms
• Regular security assessments and audits
• Access controls and employee training
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

7. Children’s Privacy

Our App is designed for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

For users between 13 and 18 years old, we recommend parental guidance and supervision when using the App. Parents may contact us to review, update, or delete their child’s information.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate data
• Right to Erasure: Request deletion of your data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to certain processing activities
• Right to Withdraw Consent: Withdraw consent at any time

8.1 California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information is collected
• The right to know whether personal information is sold or disclosed
• The right to opt-out of the sale of personal information
• The right to non-discrimination for exercising privacy rights

8.2 European Residents (GDPR)

If you are a resident of the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR). Our legal basis for processing your data includes:

• Consent: For optional features
• Contract Performance: To provide the Service
• Legitimate Interests: To improve our services
• Legal Obligations: To comply with applicable laws

You have the right to lodge a complaint with your local data protection authority.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have different data protection laws. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses approved by relevant authorities.

10. Cookies and Tracking Technologies

Our App may use cookies, pixels, and similar tracking technologies to collect and store information. These technologies help us:

• Analyze usage patterns
• Remember your preferences
• Improve the App experience

You can control cookie preferences through your device settings.

11. Third-Party Links and Services

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy in the App and updating the “Last Updated” date. Your continued use of the App after such modifications constitutes your acknowledgment of the modified Privacy Policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

SaasFactory LLC 30 N Gould St Ste N Sheridan, Wyoming 82801, USA

Email: contact@tryalbertai.com Website: https://tryalbertai.com

14. Your Consent

By using our App, you consent to our Privacy Policy and agree to its terms.